Terms & Conditions

Terms & Conditions

Welcome to Oh So Pretty And Clever!

Thank you for using our products and services (“Services”).  The Services are provided by Oh So Pretty And Clever, located in Cheshire, England, United Kingdom.

By using our Services, you are agreeing to these terms.  Please read these Terms and Conditions (“Terms”, “Terms and Conditions”, “Terms & Conditions”) carefully before using, continuing to use, the https://www.OhSoPrettyAndClever.com website (the “Service”) operated by Oh So Pretty And Clever (“us”, “we”, or “our”).

Our services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply.  Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.


The following terminology applies to these Terms & Conditions, Privacy Statement and Disclaimer notice, and any or all Agreements: “Guest”, “You”, and “your” refer to you, the person accessing this website and accepting the Company’s terms & conditions.  “The Company”, “Ourselves”, “We”, and “Us” refer to our Company.  “Part”, “Parties”, or “Us” refers to both the Customer and ourselves, or either the Customer or ourselves.  All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Guest in the most appropriate manner, whether through formal meetings of a fixed duration, or by any other means, with the express purpose of meeting the Guest’s needs in terms of providing the Company’s declared services/products, in accordance with and subject to applicable UK laws.  Any use of the above terminology or other words in the singular, plural, capital letters and/or plural, and/or these terms, is considered interchangeable and therefore a reference to them.

Event refers to the workshop, day-retreat, weekend retreat, or Tuscan retreat provided by Oh So Pretty And Clever on the pre-agreed dates.

Arrival Date means the first date that you will arrive at the venue as part of the retreat or event (excluding any additional stay arranged outside of the scope of event provided by Oh So Pretty And Clever)

Departure date means the date that you will leave/check out of the venue as part of the retreat or event (excluding any additional stay arranged outside of the scope of event provided by Oh So Pretty And Clever)

Guest You, you or your means the person who submits the initial ticket purchase/booking, and is responsible for payment of the event specified in the Booking Confirmation.

Booking Confirmation relates to the specific email that outlines in writing your booking with Oh So Pretty And Clever, total costing, due date and payment instructions.

Host, we, our, us means the entity who is responsible for organising and conducting the event as set forth in the Booking Confirmation.

Venue, the venue, the hotel, the villa means the entity who owns the premises where the event will take place, as set forth in the Booking Confirmation.


All prices are quoted and due in GBP (£).

Deposit payments are non-refundable.

Any payments made by instalments are non-refundable once received and/or processed.

Please NOTE:  Any payments made after the deposit payment (instalments) must be made by bank transfer in order to avoid extra bank charges.  If any payment is received via any other method other than a direct bank transfer, your payment amount may be subject to the relevant bank fees/exchange rates, and only the net amount received in GBP will be deducted from your final balance due.

Oh So Pretty And Clever is not a finance company.

If making a deposit payment, it is recommended that any subsequent (instalment) payments are made by bank transfer.  Alternative payment methods (such as credit/debit card or Paypal) may incur charges that will be passed on to you and deducted from the amount we receive.

If paying in Pounds Sterling from the UK, please use the following bank details:

Emma Pickering t/a Oh So Pretty And Clever

Sort code: 08-71-99 

 Account No.: 03616586 

 CashPlus Business

If paying in Euros from outside of the UK (Inside EU and SEPA), please use the following information accordingly:

Account holder:  Oh So Pretty And Clever


IBAN: BE86 9675 4760 2550

Bank address: 

Avenue Louise 54, Room S52




If paying in USD from inside the US, please use the following information accordingly:

Account holder:  Oh So Pretty And Clever

ACH and Wire routing number: 084009519

Account number: 9600011579494551

Account type:  Checking

Bank address:

30 W. 26th Street, Sixth Floor

New York NY 10010

United States

If paying in USD from outside the US, please use the following information accordingly:

Account holder: Oh So Pretty And Clever

Routing number: 026073008


Account number: 8312862395

Bank address:

30 W. 26th Street, Sixth Floor

New York NY 10010

United States

*The bank will return payments from countries on this list to the sender.  This can take 3-10 working days.

Africa – Burundi, Central African Republic, Chad, Democratic Republic of the Congo, Eritrea, Guinea-Bissau, Libya, Somalia, South Sudan, Sudan.

Americas – Cuba, Venezuela

Asia – Democratic People’s Republic of Korea (North Korea)

Europe – Belarus, Crimea, Russian Federation, Serbia.

Middle East – Afghanistan, Iran, Iraq, Syria, Yemen

Using our Services

You must follow any policies made available to you within the Services.  Do not misuse our Services.  For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide.  You may use our Services only as permitted by law.  We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access.  You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law.  These terms do not grant you the right to use any branding or logos used in our Services.  Do not remove, obscure, or alter any legal notices displayed in or along with our Services.

In connection with your use of the Services, we may send you service announcements, administrative messages, and other information.  You may opt out of some of those communications.

Some of our Services are available on mobile devices.  Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.

Cancellation Policies

Please click here to view our cancellation policies.

Privacy Statement

We are committed to protecting your privacy.  Oh So Pretty And Clever’s privacy policy explains how we treat your personal data and protect your privacy when you use our Services.  By using our Services, you agree that Oh So Pretty And Clever can use such data in accordance with our privacy policies.

Only authorised employees within the company who, in the course of their duties, can access and use information collected from individual customers.

We are constantly reviewing our systems and data to ensure the best possible service to our customers.  Government authorities have created specific offences for unauthorised actions against computer systems and data.  We will investigate such actions with a view to bringing legal action and/or civil action for damages against those responsible.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, address, email address, mobile number, country of residence, age, payment information.


If some parts of the Service are billed on a subscription basis (“Subscription(s)”) you will be billed in advance on a recurring basis agreed at the point of engagement of the relevant Service.

Digital downloads

When a service requires or includes downloadable information (“Download(s)”), the information contained within the Download(s) may be changed at any time without prior notice.

Oh So Pretty And Clever gives you a personal, worldwide, non-assignable and exclusive license to use the Download(s) provided to you by Oh So Pretty And Clever as part of the Services.  This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Oh So Pretty And Clever, in the manner permitted by these terms.  You may not copy, modify, distribute, sell, or lease any part of our Services or included Download(s), nor may you reverse engineer or attempt to extract the source of any Download(s) provided by Oh So Pretty And Clever, unless you have our written permission.


Exclusions and Limitations

The information contained on this website is provided on an “as is” basis.  To the fullest extent permitted by law, this company:

  • excludes all representations and warranties with respect to this website and its content or that are or may be provided by affiliates or any other third party, including with respect to any inaccuracy or omission in this website and/or the Company’s documentation; and
  • excludes any liability for damages arising out of or in connection with your use of this website.  Oh So Pretty And Clever’s suppliers and distributors, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, punitive damages or damage caused to your computer, computer software, systems and programs and data relating thereto or any other direct or indirect, consequential or incidental damages.
  • excludes any liability for injury, accident and/or damages arising out of or in connection with your attendance at any event held by or in connection with Oh So Pretty And Clever.  Oh So Pretty And Clever will not be responsible for any loss or injury as a result of attending any event held by or in connection with Oh So Pretty And Clever.  You will be required to read a risk assessment prior to the commencement of any face-to-face event, and sign to say that you have read and agreed to the aforementioned risk assessment, and are in attendance at your own risk.

Liability for our services

To the extent permitted by law, the total liability of Oh So Pretty And Clever, and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services, minus any charges, administration costs, and any other costs involved in the intended provision of the Services.

In all cases, Oh So Pretty And Clever, and its suppliers and distributors will not be liable for any loss or damage that is not reasonably foreseeable.

The above exclusions and limitations apply only to the extent permitted by law.

Business uses of our Services

If you are using our services on behalf of a business, that business accepts these terms.  It will hold harmless and indemnify Oh So Pretty And Clever and its affiliates, officers, agents and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and legal & professional fees.

Modifying and Terminating our Services

We are constantly changing and improving our Services.  We may add, amend, or remove functionalities or features, and we may suspend or stop a Service altogether.

Oh So Pretty And Clever have the right to terminate any Service Agreement for any reason whatsoever, including the termination of services already in progress.

Force Majeure

Oh So Pretty And Clever shall not be liable to any other party, whether or not such matters were foreseeable, for any cancellation or delay in delivery or performance arising out of compliance with any law, ordinance, regulation, ruling, order or other governmental action or arising from, but not limited to: acts of God, fire, flood, unusually severe weather conditions; earthquakes; war, acts of terrorism; riot; strikes or other labour disturbances, equipment failure, sabotage, interruption of or delays in transportation, shortages or failure to supply materials or equipment, inability to obtain fuel, material, or parts; epidemics; pandemics (including Covid 19); accidents; or other contingencies the non-occurrence of which was a basic assumption on which the engagement of Services was made, or any other similar circumstance beyond the control of Oh So Pretty And Clever.

Cancellation policies

Privacy policy

Payment information

Crochet courses

Crochet retreats


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